Organisational effectiveness focuses on shaping the organisational system so that it delivers your ambitions. We help leaders to look outwards to understand the external environment and to shape the strategic response. We help leaders see the internal system and the changes that may be needed in culture, structure, people, systems to deliver the strategy. We are particularly interested in how organisations and workplaces are reshaping to respond to the impact of digital, raised customer expectations and the multi-generational workforce.

Organisations face significant and disruptive challenges. We believe that change will only occur when you put people at the heart of your ambitions. Although our change approach is underpinned by tested change tools, it’s heartbeat is about being inclusive. We work with senior leaders to articulate ambition and shape the narrative. We bring the voices of people at all organisational levels into the change process to build the ownership and energy that will secure successful delivery. We believe that culture is the key enabler for change and that getting the change approach right accelerates delivery.

The people strategy must be shaped by the ambitions of the organisation. We work with business leaders to facilitate the development of their people strategy. We create a shared understanding of the critical people and organisational challenges and translate the people strategy into concrete plans.

We work with forward thinking HR teams to create a high value HR operating model. This includes considering the roles and capabilities managers and external providers play in providing fit for purpose HR. We ensure the voice of the internal customer is considered so that the work of HR is focused on what matters most. We also provide deep expertise in shaping key people enablers such as Talent, Employee Experience, Strategic Workforce Planning and Diversity & Inclusion.