“If you can keep your head when all about you are losing theirs”…………… On the importance of containing anxiety We live in unprecedented times or Megachange as Darrel West calls it. Megachange…

In her book, Conversational Intelligence Judith Glaser proposes that conversational competence is critical to priming the brain for trust, partnership and mutual success. The quality of the conversations we have will determine how well…

In organisations, the importance of trust is multi-faceted. Recent World Economic Forum research points to CEO concerns that falling trust in their organisations will hinder growth. Within organisations there is a strong…