Organisational Development & Change Management

Do your change projects deliver real benefits?

Are you able to sustain and embed change?

Are you able to deliver change and realise high levels of employee engagement?

Do you restrcture well?

Successful organisations do not stand still. They embrace change and create new organisational capabilities to improve business performance.

Working with Executive teams, change teams, OD and HR professionals, we deliver transformations which sustain high performance.

We take a whole systems approach. This means that whatever the driver for change (cost reduction, technology, M&A, restructuring, service etc) the impact on the whole organisational system is addressed.
 

We work to create powerful change leadership and engagement to build real commitment to change.

Typical Client issues we address are:

  • building a business case for organisational or functional change
  • creating a performance culture
  • getting a major change off the ground
  • improving the effectiveness of teams
  • developing internal change agent skills
  • building change management capability amongst executive teams and other business leaders
  • addressing significant people issues in a proposed change
  • creating powerful communication and employee engagement during change

Related case studies

Global Business Transformation

Our client is involved in what City analysts describe as ‘the most significant telecomms reinvention in Europe today’, moving out of telecomms and into b2b internet services.

We provided change and project management support to the newly appointed senior teams of all global shared services functions (Finance, HR, Procurement, Strategy, etc). Our work focused on getting the business to ‘go live’ successfully and then to support transition.

Creating a customer-centric culture
FTSE 100 Telco

Previously a monopoly provider, the organisation was faced with rapid market deregulation. We worked with two main stakeholder groups to help them bring about the organisational changes needed to respond effectively to deregulation: The Executive Management Team and a group of around 30 internal change agents.

Our work with the Executive Management Team focused on: their role as leaders during change (how they role modelled and led change); engaging employees and implementing change; evaluation and review; articulating the new organisation vision and culture.

Organisation-wide change
Train Operating Company

We provided change management support to the transformation project as a whole and the people and culture workstream in particular. The overall transformation programme needed to shift operational performance, customer satisfaction and employee engagement measures. These have been achieved and employee engagement has risen by 50%.

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