Internet services – FTSE 100

Our client is involved in what City analysts describe as ‘the most significant telecomms reinvention in Europe today’, moving out of telecomms and into b2b internet services.

We provided change and project management support to the newly appointed senior teams of all global shared services functions (Finance, HR, Procurement, Strategy, etc). Our work focused on getting the business to ‘go live’ successfully and then to support transition.

Specific activities included group and workshop facilitation; change impact and change readiness assessments; change planning; team development; benefits definition; project management; internal change agent development and coaching.